đź’° Refund and Returns Policy

Last updated: October 2025

Thank you for shopping at PNGTrending.com.
We strive to provide high-quality digital design files and ensure that every customer has a great experience with our products.

Because all products on our website are digital downloads (SVG, PNG, DXF, EPS, and PDF), we do not offer refunds, returns, or exchanges once the files have been downloaded. Please read the policy below carefully.

1. Digital Product Policy

All items sold on PNGTrending.com are instant digital downloads.
Once your payment is confirmed, you will immediately receive a download link via email or your account dashboard.

Since digital files cannot be physically “returned,” we cannot issue refunds simply due to:

  • Change of mind or wrong purchase

  • Compatibility issues (please check file formats before buying)

  • Downloading or printing difficulties caused by your device or software

2. File Support & Replacement

Your satisfaction matters to us.
If you encounter any of the following issues:

  • The file is corrupted, incomplete, or missing elements

  • You did not receive your download link

  • You are unsatisfied with the quality of the design

👉 Please contact us at [email protected].

We will gladly fix, re-send, or replace the file at no additional cost.
Our support team will do our best to make sure you receive the product exactly as described.